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Rithmic won't connect

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    Rithmic won't connect

    Hi. I closed my data connection to run my weekly backup, and now Rithmic won't connect. It's giving me this screen:

    ERROR: My Rithmic for NinjaTrader Brokerage: Please check your account connection parameters and internet connection. Login Failed.

    Nothing has changed in my connection settings and Rithmic has worked fine all day.

    Any idea why it suddenly won't connect?


    #2
    Hello ralett,

    Thank you for your post.

    The behavior you are experiencing is likely due to data servers undergoing maintenance at this time. Maintenance will be finished before the markets open on Sunday afternoon so that you can connect to your account again. Weekend maintenance is infrequent but expected.

    Please let us know if any further questions come up.
    Shawn B.NinjaTrader Customer Service

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