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Ninja Trader 8 Crashed - Unable to restart

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    Ninja Trader 8 Crashed - Unable to restart

    Ninja Trader 8 crashed in the middle of a session.
    Now I am unable to startup.

    It is giving an error message log0 file is used by another application.
    Screenshots are attached. If I select to Ignore the error message, then it says only one instance can run at a time and shuts down.

    Is there any way to recover?
    I have a lot of strategy code in there and It will be painful to recreate those.
    Attached Files

    #2
    I downloaded the latest version and reinstalled Ninja Trader on top of the existing location. I did not remove the old install. When trying to startup after reinstall, I get the same error message. This is strange and is becoming a nuisance.

    Comment


      #3
      Now I am pretty much losing my patience dealing with this software.
      I cleaned up all directories. Reinstalled NinjaTrader. It installed and started up fine.
      I went ahead and added my FOREX.com connection. It immediately crashed. It is behaving the same way now saying it doesn't allow more than one instance to run.

      Comment


        #4
        The crash happens If I try connecting to FOREX.com
        It says up if only Kinetix is used.

        What changed?

        Comment


          #5
          I am using a live account on FOREX.com and I have platform license for Ninja Trader. This is really bad.

          Comment


            #6
            Hello ajsdnyyrr1234DDf,

            Thank you for reporting the behavior.

            Please send an email to platformsupport [at] ninjatrader [dot] com so that we may request further information.
            Chelsea B.NinjaTrader Customer Service

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              #7
              Yes. I sent an e-mail with logs & traces to platform support.

              I found out why Ninja Trader crashed initially. FOREX.com was undergoing maintenance from 5:00 pm EST on Friday. My platform was connected and up at 5:00 PM PST and it crashed right around the time FOREX.com went into maintenance mode. Afterward, I was not able to start up the platform.

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