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load time is extremely low when the Playback is on

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    load time is extremely low when the Playback is on

    Hello,
    I load the same series with different granularities, 1- minute and 1 tick, respectively, on two panels. The load time is extremely low when the Playback is on, please watch this screencast https://app.box.com/s/w9k15wd8piy7bqlr42b0qfymv9g5k1rv
    I thought it's because of the many ticks, but when I load just the 1 tick granularity the load time is normal.
    Maybe it's a matter of a setting in NT8 that I am not aware of. Could you advise please? Thank you

    #2
    Hello utilizator

    Thank you for your post.

    Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.




    Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
    *
    Open your NinjaTrader folder under Documents.
    *
    Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    *
    Send the 2 compressed folders as attachments to this email.
    *
    Once complete, you can delete these compressed folders.

    We look forward to assisting further.
    Eric B.NinjaTrader Customer Service

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