I was away from trading for a while, and got back on my NT8 recently. I still have my old workspace, strategies, and indicators. After I connect to FXCM, I get data but it never updates after that initial pull. It's currently Thursday night here, but trading is open for another 16.5 hours from now. I'm not understanding why I can't get live FXCM data anymore.
-
Hello learningnt,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2335187" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
2 responses
14 views
0 likes
|
by Pattontje
Yesterday, 11:49 PM
|
|||
|
17 responses
229 views
0 likes
|
by TradingLoss
Yesterday, 11:45 PM
|
|||
|
3 responses
17 views
0 likes
|
by TradingLoss
Yesterday, 11:42 PM
|
|||
|
4 responses
44 views
2 likes
|
by TradingLoss
Yesterday, 11:40 PM
|
|||
|
6 responses
56 views
0 likes
|
by cre8able
Yesterday, 09:20 PM
|
Comment