NT 8 crash

[des.kkeng]

Hi, my NT8 start crashing this week. It crash immediately after opening it. I've tried to reinstall it (also deleted the folder under Documents), uninstall some recent windows update, updated display driver. None of the above action works. log and trace files are attached. there're also two entries per crash found in windows log

Source: .NET Runtime
Event ID: 1026
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Application: NinjaTrader.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 0000000000000000

Source: Application Error
Event ID: 1000
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Faulting application name: NinjaTrader.exe, version: 8.0.19.1, time stamp: 0x5da9e951
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x1cb0
Faulting application start time: 0x01d59f12c6f98158
Faulting application path: C:\Program Files (x86)\NinjaTrader 8\bin64\NinjaTrader.exe
Faulting module path: unknown
Report Id: d7d704b8-8210-4706-91db-79bc33b89d16
Faulting package full name:
Faulting package-relative application ID:

Thank in advance for your help.

[NinjaTrader_PatrickG]

I downloaded then removed your log/trace files. In the future, do not share these files publicly as they may contain sensitive information.

There is not enough information in the NinjaTrader log/trace files or this Windows log message to make an accurate diagnosis. Please write an email to PlatformSupport[AT]NinjaTrader[DOT]com with a link to this forum thread and "2338835 ATTN Patrick G" in the message so we may continue the conversation there.