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NT8 turns on and freezes

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    NT8 turns on and freezes

    Hello,

    NT8 turns on and freezes.

    Please I need your help.

    regards
    luis montserrat

    #2
    Which version do you have installed?

    Comment


      #3
      Hi.

      Now I have version 8.0.14.1 and it does not fix the problem.

      my laptop is lenovo g480, windows 7 professional, 64 bits, 8 gb ram and dd 1 tera.

      the virtual memory of my laptop is configured min 12090 mb and max 12090 mb.

      please, I need your help.

      regards

      Comment


        #4
        Originally posted by LEMP99 View Post
        Hello,

        NT8 turns on and freezes.

        Please I need your help.

        regards
        luis montserrat
        There are some issues with NT 8.0.14.1. You may simply uninstall it via Windows and then install the prior version which is NT 8.0.13.1. Write down your NinjaTrader license prior to installing it, as you will need it to download the prior version.

        When you uninstall the latest version and then reinstall the prior version, all your indicators, workspaces and assemblies will remain intact, as they are not deleted.

        The prior version can be found here (just follow the link).

        https://ninjatrader.com/support/foru...d.php?t=109853

        Comment


          #5
          Originally posted by LEMP99 View Post
          Hi.

          Now I have version 8.0.14.1 and it does not fix the problem.

          my laptop is lenovo g480, windows 7 professional, 64 bits, 8 gb ram and dd 1 tera.

          the virtual memory of my laptop is configured min 12090 mb and max 12090 mb.

          please, I need your help.

          regards
          1) What changed since the upgrade?
          2) Do you have any third party tools installed?
          3) If you backed up your My Documents/NinjaTrader 8 and renamed that to something else -- then reinstall ninjatrader again - does it start? This will tell you if it was something with the customization after the original install. You can always rename the backed up NinjaTrader 8 folder to the original name to get all those settings back.

          This article has other suggestions for dealing with ninjatrader crash and freezes that might help you: https://www.xabcdtrading.com/blog/pr...er-8-crashing/

          Comment


            #6
            ready my friend, with the previous version NT 8.0.13.1 fix the problem, now enter and unfold the worksheets.

            thank you very much...

            Comment


              #7
              Support,

              Is this likely to be fixed within the next 24 hours?
              If so, I won't go back to .13.1 ... I'll wait for the fix.

              David.

              Comment


                #8
                Hello LEMP99,

                Thank you for your note.

                Can the behavior be reproduced using the latest version when starting without a saved work space, on a new chart that has no indicators applied?

                This lets us know if the behavior is occurring when a 3rd party script is being applied.

                Below is a link to a forum post that has steps to start without a saved workspace.
                https://ninjatrader.com/support/foru...917#post525917
                Chelsea B.NinjaTrader Customer Service

                Comment

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