Control Panel not appearing on start up

[srbdoc]

When I launch NT8 the control panel icon appears in the task bar but not on the desktop. Tried shutting down and restarting NT8 and restarting computer - no change. Appreciate any help.

[NinjaTrader_ChelseaB]

Hello srbdoc,

The Control Center may be out of view of the monitor.

To bring a window back to view when it is off the monitor:

• Navigate to the Windows Task-bar at the bottom of the screen
• Find the Icon for the application in question with the window you want to bring back into view
• If there are multiple windows open for that application, click the Icon and window previews will appear for all open windows
• Right-click the preview for the window in question -> select Move
• (If there are not multiple windows, right-click the taskbar-bar button for the application -> select Move)
• Tap an arrow key (any directional arrow key) -> then move the mouse around until the window is visible on the screen -> click to stop moving
• Save your workspace so that these windows will appear correctly upon the next open of NinjaTrader

Below is a link to a short video that demonstrates.

http://www.screencast.com/t/pPfS83Kvj

[srbdoc]

Clicking on NT8 icon in task bar does not show any move option

[NinjaTrader_ChelseaB]

Hello srbdoc,

Are you hovering over the icon for the window preview?

Are you right-clicking the window preview?

[srbdoc]

reinstalled NT8 - got it worked out, thanks

[0x7e2]

This just happened to me. My whole workspace opens, but no control panel. And no control panel in the task bar. Is there any way to recover with out reinstalling? I tried safe mode already.

[NinjaTrader_Manfred]

Hello 0x7e2,

Thank you very much for your post and welcome to the NinjaTrader forums!

Could you send us your log & trace files? We can then take a closer look at what occurred and how to best resolve this.

To do this, please follow the steps below:

• Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder
• Send the 2 compressed folders as attachments to this email:
  • support (at) ninjatrader (dot) com
• Please add a brief note of what occurred in the message
• Once complete, you can delete these compressed folders

Thanks in advance; I look forward to your email!