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Replay - Blank Chart (Historical)

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    Replay - Blank Chart (Historical)

    Hello,

    Came across weird issue all of a sudden. Replay (off 1 min historical data) used to work very well, and then it came to screeching halt. I am using 60 min CL charts. As soon as I connect to Replay connection my chart goes blank, and repay date goes to 12/1/2099 (see screen shot highlighted in yellow). Any idea how to get replay to work again?

    Thanks,
    redduke



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    #2
    So I may accurately assist you, please answer all of the following questions:
    • What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.?.?)
    • Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
    • I see that 'Historical' is selected in the playback controller. Historical replay requires that you have historical tick data. Please clarify - were you using historical replay previously? Or did you have 'Market Replay' selected?
    Patrick G.NinjaTrader Customer Service

    Comment


      #3
      Hello,

      Version is 8.0.18.1 64-bit .

      No errors, just blank screen.

      Based on documentation I thought Historical will run off 1 min data.

      Thanks,
      redduke

      Comment


        #4
        First, I see that you're using an older version of NinjaTrader 8. To update NinjaTrader, please follow the steps below:
        • First, copy your license key from NinjaTrader under Help> License Key then exit NinjaTrader
        • Click on the link: http://ninjatrader.com/PlatformDirect
        • Enter your license key and press Submit
        • Select 'NinjaTrader 8'
        • Select 'Download'
        • Critical: Before running the installer, ensure NinjaTrader is closed.
        Second, the documentation on how to use historical data for replay states that tick data is required:
        "When using Historical data for playback NinjaTrader will use historical tick data for playback."

        https://ninjatrader.com/support/help...ePlaybackWorks

        Can you point me to the documentation you're referring to which states minute historical data is used for playback?
        Patrick G.NinjaTrader Customer Service

        Comment

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