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Strategy stop when connection is lost

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    Strategy stop when connection is lost

    My CQG connection often close on weekend with message "panic". My strategy stops and lost all statistics. So i need start it manualy every monday.
    How to repair it?

    #2
    Hello reks13,

    Thank you for the post.

    CQG will do routine maintenance on weekends, sometimes forcing disconnections. There is nothing within the platform that would repair this as it is controlled by CQG directly.

    Please let us know if you have any further questions.
    Melissa J.NinjaTrader Customer Service

    Comment


      #3
      1. How to restart strategy and connection automaticly?
      2. How not loose statistic ?

      Comment


        #4
        Hello,

        Thank you for the response.

        These servers have maintenance every weekend, so this disconnection is not avoidable and NinjaTrader will not try to re-connect. Unfortunately, you would need to manually connect to your account again and start the strategy.

        Please let us know if you have any further questions.
        Melissa J.NinjaTrader Customer Service

        Comment


          #5
          What about rithmic, same problem ?

          Comment


            #6
            Hello,

            Thanks for the response.

            Yes, Rithmic will also conduct routine maintenance on weekends and holidays that affects users connection status. In particular, they usually begin their maintenance at 6:30 PM EST on Fridays.

            Please let us know if you have any further questions.
            Melissa J.NinjaTrader Customer Service

            Comment

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