How to repair it?
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NinjaTrader
Strategy stop when connection is lost
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Hello reks13,
Thank you for the post.
CQG will do routine maintenance on weekends, sometimes forcing disconnections. There is nothing within the platform that would repair this as it is controlled by CQG directly.
Please let us know if you have any further questions.
Melissa J.NinjaTrader Customer Service
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Hello,
Thank you for the response.
These servers have maintenance every weekend, so this disconnection is not avoidable and NinjaTrader will not try to re-connect. Unfortunately, you would need to manually connect to your account again and start the strategy.
Please let us know if you have any further questions.
Melissa J.NinjaTrader Customer Service
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Hello,
Thanks for the response.
Yes, Rithmic will also conduct routine maintenance on weekends and holidays that affects users connection status. In particular, they usually begin their maintenance at 6:30 PM EST on Fridays.
Please let us know if you have any further questions.Melissa J.NinjaTrader Customer Service
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