Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

workspace crash

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    workspace crash

    I had a workspace crash. Tried to fix it some contracts work but ES and CL won't. Rebuilt a new workspace from scratch and get the same problem. Attached log and trace files. Thank you.

    #2
    Hello Diver,

    Thank you for the post.

    Your log and trace files were not attached, but it would be more secure if you were to share them with us directly through the platform rather than on the forum.

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: Attn Melissa 2352589.

    I look forward to resolving your inquiry.


    Melissa J.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by cre8able, Today, 01:16 PM
    2 responses
    9 views
    0 likes
    Last Post cre8able  
    Started by chbruno, 04-24-2024, 04:10 PM
    3 responses
    48 views
    0 likes
    Last Post NinjaTrader_Gaby  
    Started by samish18, Today, 01:01 PM
    1 response
    6 views
    0 likes
    Last Post NinjaTrader_LuisH  
    Started by WHICKED, Today, 12:56 PM
    1 response
    9 views
    0 likes
    Last Post NinjaTrader_Gaby  
    Started by WHICKED, Today, 12:45 PM
    1 response
    11 views
    0 likes
    Last Post NinjaTrader_Gaby  
    Working...
    X