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NT8 Will not connect to Rithmic feed

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    NT8 Will not connect to Rithmic feed

    Hi. Trying to do some testing and analysis today and I keep getting this message:

    Error: My Rithmic for NinjaTrader Brokerage: Please check your account connection parameters and internet connection (Logon failed).

    I cannot connect to my Rithmic feed.

    Nothing has changed on my system and the connection worked fine yesterday.



    #2
    Hello ralett,

    Thank you for your post.

    Could you please send the log and trace from your platform to look further into this inquiry.

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '2355947 Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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