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Can't load ^TICK data (except initially)

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    Can't load ^TICK data (except initially)

    would you know why I can load regular futures like ES data and have it update in real-time on a chart... but ^TICK it will only load initially and to get new data I must reload it manually. CTRL_SHIFT_R

    I tried closing the workspace and opening it again or opening a new ^TICK chart but it still exhibits the same behaviour..

    #2
    Hello,

    Thank you for your post.

    To better assist you please send me your log and trace files to platformsupport[at]ninjatrader[dot]com. Please send them with a reference to this post and ATTNennis in the body of the email.

    Below are the steps to send the files.

    -Open your NinjaTrader folder under My Documents.
    -Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    -Send the 2 compressed folders as attachments to this email.
    -Once complete, you can delete these compressed folders.

    Thanks in advance; I look forward to resolving this item.
    Dennis E.NinjaTrader Customer Service

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