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Import Historical Data

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    Import Historical Data

    Hi,
    i got a little problem.
    If i try to import that .csv file there comes an error, but i dont know why. What do i have to do to import that file.
    Thanks for you help
    Felix
    Attached Files
    Last edited by FelixMMM; 01-02-2020, 10:54 AM.

    #2
    Hello FelixMMM,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN Ariana R 2378246" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to your reply.
    Ariana R.NinjaTrader Customer Service

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