Import Historical Data

FelixMMM

Junior Member

Join Date: Sep 2019

Posts: 15
#1

Import Historical Data

01-02-2020, 10:51 AM

Hi,
i got a little problem.
If i try to import that .csv file there comes an error, but i dont know why. What do i have to do to import that file.
Thanks for you help
Felix
Attached Files

GOLDFuture3.csv (340.3 KB, 43 views)

Last edited by FelixMMM; 01-02-2020, 10:54 AM.
Tags: None
NinjaTrader_Ariana

NinjaTrader Customer Service

Join Date: Apr 2019

Posts: 19
#2

01-02-2020, 11:00 AM

Hello FelixMMM,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN Ariana R 2378246" in the subject line so I may investigate this matter further.
Open your NinjaTrader folder under Documents.

Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.

Send the 2 compressed folders as attachments to this email.

Once complete, you can delete these compressed folders.

I look forward to your reply.

Ariana R.NinjaTrader Customer Service
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