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    Bugged menu


    Can anyone help me solve this bug? When I click on "New" for example, the drop-down menu scrolls. This happens with everyone.TY
    https://www.screencast.com/t/ggtkeru4fyOb

    #2
    Hello ****SON_JC,

    Thank you for your note.

    What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.? or 8.0.?.?)

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_ChrisSch View Post
      Hello ****SON_JC,

      Thank you for your note.

      What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.? or 8.0.?.?)

      I look forward to your reply.
      I have ninja trader 8 and my version is 8.0.20.1 64-bits

      Comment


        #4
        Hello,

        Thanks for your reply.

        It's unclear to me what the problem might be from the video you provided. Please write in to PlatformSupport[AT]NinjaTrader[DOT]com to schedule a remote support call so I may take a look. Our regular support hours are 8:30am to 6pm US Eastern, Monday through Friday. Please reference the following ticket number in the body of the email: 2380647 ATTN Tyler.

        I look forward to being of assistance.
        Tyler M.NinjaTrader Customer Service

        Comment

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