Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Error: Market not open

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Error: Market not open

    This is odd. The markets just opened. I can place orders in NQ and ES just fine. But when placing an order in CL, I get an error "market not open". It's obviously trading and open. Everything else is working fine...the CL chart and both the Jigsaw DOM and tape are working fine. I restarted Ninja and even made a new chart...It still says "market not open". I was trading CL fine with it Friday.

    #2
    Hello StevenNelson,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2380682" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.

    Comment


      #3

      Thanks....it started working shortly after I wrote that....it's been working ever since.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by andrewtrades, Today, 04:57 PM
      1 response
      8 views
      0 likes
      Last Post NinjaTrader_Manfred  
      Started by chbruno, Today, 04:10 PM
      0 responses
      6 views
      0 likes
      Last Post chbruno
      by chbruno
       
      Started by josh18955, 03-25-2023, 11:16 AM
      6 responses
      436 views
      0 likes
      Last Post Delerium  
      Started by FAQtrader, Today, 03:35 PM
      0 responses
      7 views
      0 likes
      Last Post FAQtrader  
      Started by rocketman7, Today, 09:41 AM
      5 responses
      19 views
      0 likes
      Last Post NinjaTrader_Jesse  
      Working...
      X