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Charts not updated

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    Charts not updated

    Hello,

    connected NT8 to myx account, green light:

    The charts I'm working with for some don't update anymore - they show the updated price since the last logon and stay that way.

    When I reload history the prices are updated.

    Might have I switched some magical option off?

    Appreciate any idea.

    Thanks,
    Max

    #2
    Hello Max18M,
    Thanks for your post.
    • What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.14.2)
    • Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
    • Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
    • Who is your broker?
    • What instrument (and expiry if applicable) have you selected?
    • (For a chart) what interval is selected?
    Josh G.NinjaTrader Customer Service

    Comment


      #3
      Version is 8.0.14.1

      No error messages.

      CL 08-18

      500 Tick, 1500 Tick and 4500 Tick, Renko 6 and the last one30 seconds

      No errors on the log tab

      Ninjatrader brokerage

      Comment


        #4
        Please write to me at PlatformSupport(at)NinjaTrader(dot)com and reference this forum post with RE:JOSH
        I have some other questions that will require private information to answer.
        Josh G.NinjaTrader Customer Service

        Comment

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