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Unable to select/click on chart objects

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    Unable to select/click on chart objects

    I am having a charting issue where I cannot select any object on a chart, whether it is the data series, any indicator, or any drawing object I add. This issue started after upgrading my PC from Windows 7 to 10 due to the EOL of Windows 7. I've tried creating new workspaces with new charts, but nothing works. A similar topic mentioned making sure "Allow the selection or drag/drop of chart series" is checked, which it is. I have upgraded to the latest NT8 install v20.1 with no observable difference. Any ideas?

    #2
    Hello Hank,

    Thank you for your post.

    Please follow the steps listed below to completely uninstall and reinstall NinjaTrader.
    • If possible, copy your license key from the Control Center > Help > License Key.
    • Close all running applications.
    • Uninstall NinjaTrader within Windows Control Panel.
      • Windows Control Panel > Uninstall a Program
      • Select NinjaTrader 8 > Uninstall
      • Follow the Onscreen Prompts
    • Navigate to C:\ > Program File (x86) > Delete the 'NinjaTrader 8' folder if it exists
    • Reboot your PC.
    • Once these steps are completed, download and install NT8 from the link below.

    Please let us know if we may be of further assistance.
    Heath R.NinjaTrader Customer Service

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