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Unable to select/click on chart objects
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Unable to select/click on chart objects
I am having a charting issue where I cannot select any object on a chart, whether it is the data series, any indicator, or any drawing object I add. This issue started after upgrading my PC from Windows 7 to 10 due to the EOL of Windows 7. I've tried creating new workspaces with new charts, but nothing works. A similar topic mentioned making sure "Allow the selection or drag/drop of chart series" is checked, which it is. I have upgraded to the latest NT8 install v20.1 with no observable difference. Any ideas?Tags: None
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Hello Hank,
Thank you for your post.
Please follow the steps listed below to completely uninstall and reinstall NinjaTrader.- If possible, copy your license key from the Control Center > Help > License Key.
- Close all running applications.
- Uninstall NinjaTrader within Windows Control Panel.
- Windows Control Panel > Uninstall a Program
- Select NinjaTrader 8 > Uninstall
- Follow the Onscreen Prompts
- Navigate to C:\ > Program File (x86) > Delete the 'NinjaTrader 8' folder if it exists
- Reboot your PC.
- Once these steps are completed, download and install NT8 from the link below.
Please let us know if we may be of further assistance.Heath R.NinjaTrader Customer Service
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