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Connected to Kinetick EOD Free data and charts just blank

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    Connected to Kinetick EOD Free data and charts just blank

    New user here. I have installed and connected to the free data, but loading a new chart is just blank. I have tried to reset the data base, still no data showing on chart. I also, cannot connect my esignal account to try that data. Just trying to demo the software, but I need some candlesticks to show up.

    Thanks in advance

    #2
    1) Check to make sure your on a daily time frame
    2) Check to make sure your instrument is in the right format (I'd look at your log tab in your NT8 control center to see what its complaining about - will probably find the answer here)
    3) Make sure your able to get end of day data for the market/symbol your trying to get access too.

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