what's the symbol of XINA50 @SGX of IB in Ninjatrader?

[dahutu]

See attached screenshot of CNG20 in IB's Tws, it is Xinhua China A50 index future traded in Singapore. I don't know how to retrieve data of this symbol to a Ninjatrader chart. Would you please help me on this? Thanks.

[NinjaTrader_Marco]

Hello dahutu,

Thank you for your post.

NinjaTrader comes preloaded with the most commonly traded instruments. Should you wish to add an instrument to your database that is not located in the preloaded lists, please follow these steps:

• Navigate to the Control Center > Tools > Instruments window.
• Left-click on the ‘add’ button that appears near the lower right-hand corner of the Instruments window.
• Enter instrument-specific symbol mapping, exchanges, and other information on the Instrument editor that appears. This information will largely depend on your broker or data feed provider’s specific settings regarding the instrument in question.
• Left-click the OK button once each field has been filled out with correct information.

The new instrument has now been created in your database. Should you wish to add this instrument to an instrument list:

• Navigate to the Control Center > Tools > Instruments Lists window.
• Left-click to select the instrument list that you wish to add this instrument to in the left panel, then left-click on the ‘add’ button at the bottom of the right-hand panel.
• Type the name and (if applicable) front month of your instrument in the search field that appears. Press the Enter button on your keyboard to confirm this change.
• Left-click the OK button to close the Instrument Lists window.

Your new instrument is now added to the instrument list of your choice.

Please let us know if we may be of further assistance.

[dahutu]

Thanks, Marco
I have found the symbol in Ninjatrader but I tried to open new chart in NT for CN ##-## and CN 02-20, the chart can't load any data. (I confirm SGX future data has been subscribed in IB)

[NinjaTrader_Marco]

Hello,

Thank you for your post.

I'd like to take a look at your log and trace files for this issue. These files contain diagnostic information related to what is occurring on your platform that will help us resolve this issue in a timely manner.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "2402605 ATTN Marco G" in the subject line and a link to this forum post in the message body so I may investigate this matter further.

Open your NinjaTrader folder under Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.
Once you have emailed these to us, you may delete these compressed folders.


Thanks in advance; I look forward to resolving this item for you.