any help would be appreciated
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NT8 won't load
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NT8 won't load
Good morning. I am trying to start up NT8 this morning. Charts come up, but they are blank. Upper left hand corner of chart shows info is loading but nothing happens. I bring up the control panel and when I try to access it the pointer on the screen appears as a continuously turning circle. I have tried running the NT8 installer and running repair. Tried removing and reinstalling also and that hasn't worked.
any help would be appreciatedTags: None
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Hello rexsole,
Thanks for your post.
So we can assist you further could you provide us answers to the following questions?
- Does this work in Safe Mode? NinjaTrader 8 can be started in Safe Mode by holding the Ctrl key before double clicking on the NinjaTrader 8 icon and held until the platform starts.
- Do you see any errors in the log tab of the Control Center?
- Who are you connected to? This will be noted by the green icon in the lower left hand corner of the Control Center.
Safe Mode will prevent NinjaTrader from:- Loading workspaces.
- Connecting on start-up.
- Loading custom assemblies.
- Getting instrument updates from the server.
Thanks in advance, I look forward to being of further help.JimNinjaTrader Customer Service
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