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CL future isn't moving

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    CL future isn't moving

    Hello,

    I have NT8 with Ninjatrader Continuum data feed. This is working very well with ES and MES. But if I try to open a CL chart historical data gets loaded but price is not moving. How can I fix this?

    Greetings
    Bert

    #2
    Hello Bert1995,

    Thanks for posting.

    I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread, ticket #2421777 and a message 'ATTN Sergey'.

    Additionally, please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.


    Thanks in advance; I look forward to resolving this item.
    Sergey S.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by Bert1995 View Post
      Hello,

      I have NT8 with Ninjatrader Continuum data feed. This is working very well with ES and MES. But if I try to open a CL chart historical data gets loaded but price is not moving. How can I fix this?

      Greetings
      Bert
      Hey man have you checked that you have the right "roll over date" on the chart? The current one is " CL 03-20 " although in three days it will be changing to " CL 04-20 ". If you open the "Market Analyzer" and type directly into it to bring it up. If you don't have the right roll over date the data will come up, but nothing will happen, meaning it wont move.

      Comment

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