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can't log in to TDAmeritrade

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    can't log in to TDAmeritrade

    For the first time since using, my NT8 says it can't log into Ameritrade this morning. Anyone else having issues?

    NT8 says:
    "error message from TD A: source is not Whitelisted (Logon failed)"
    Last edited by JAtrades; 02-18-2020, 06:44 AM.

    #2
    No problems here. Connection hasn't dropped once either.

    Comment


      #3
      thanks bortz

      Comment


        #4
        Hello JAtrades,

        Thanks for posting to the forums.

        There is a new process that requires authorization from the connection on the TDAmeritrade side in order for the connection to continue working. Please recreate the connection following the steps below in the Connection guide for this connection:

        https://ninjatrader.com/ConnectionGu...nnection-Guide

        Please let me know if I may be of any further assistance.
        Marco G.NinjaTrader Customer Service

        Comment


          #5
          Marco,

          all good. thanks for the quick help.

          have a good day

          Comment


            #6
            I was having the same problem with TDAmeritrade this morning but recreating my connection didn't solve the problem because I did not have the AUTHORIZE button in the connection wizard. I upgraded from 8.0.19.1 to 8.0.20.1 and the authorization button appeared and consequently my problem went away...

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