• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NT8-Missing Instrument and missing data

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    NT8-Missing Instrument and missing data

    Hello, today i got another huge problem with my charting. First of all i connected to Kinetik EOD and tried to open a new chart for COCP. Result: Instrument not found!
    Then i connected to IB and tried to open a 1m chart for VVPR. Result: No quotes for today!
    Don´t know how to work with NT8 properly with these issues nearly every day.

    #2
    Hello,

    Thank you for the post.

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Expand 'Other files' and enable 'Database file'.

    Please reference the following ticket number in the body of the email: 2432365 ATTN Melissa

    Thanks in advance; I look forward to resolving your inquiry.
    Melissa J.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by oscsoft, Today, 07:07 PM
    0 responses
    5 views
    0 likes
    Last Post oscsoft
    by oscsoft
     
    Started by PanicTrades, Today, 07:01 PM
    0 responses
    12 views
    0 likes
    Last Post PanicTrades  
    Started by dedouglas, Today, 03:38 PM
    1 response
    13 views
    0 likes
    Last Post NinjaTrader_ShawnB  
    Started by aligator, Today, 03:20 PM
    1 response
    12 views
    0 likes
    Last Post NinjaTrader_ChristopherJ  
    Started by aramtrader, Today, 03:05 PM
    2 responses
    17 views
    0 likes
    Last Post aramtrader  
    Working...
    X