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License on free version can't login

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    License on free version can't login

    I have free version of NT8 I use with Kinetick, I can no longer login as I need a license ? I don't have one logged and codes are on there what is going on.

    Always worked great

    #2
    Hello spamula,


    Thank you for your post.


    Could you please send the log and trace from your platform to look further into this inquiry.


    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.


    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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