• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

No data after connecting to continuum

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • wabben77
    started a topic No data after connecting to continuum

    No data after connecting to continuum

    I haven't used ninjatrader in a while so something may have changed, but when I connect to continuum it shows my account value and everything, but when I load a chart it shows either an empty chart, or a static chart like no data is coming it. Any help would be appreciated.

    I have already reset instrument list, updated ninjatrader, and tried restarting it.

  • NinjaTrader_ChrisSch
    replied
    Hello wabben77,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and a'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.

    Leave a comment:

Latest Posts

Collapse

Topics Statistics Last Post
Started by hemlaguza, Today, 12:19 AM
0 responses
2 views
0 likes
Last Post hemlaguza  
Started by sdauteuil, Yesterday, 11:02 PM
1 response
3 views
0 likes
Last Post sdauteuil  
Started by Jschmelz, Yesterday, 04:45 PM
1 response
9 views
0 likes
Last Post NinjaTrader_Marco  
Started by sisenberg, Yesterday, 08:06 PM
1 response
11 views
0 likes
Last Post sisenberg  
Started by priceisking, Yesterday, 07:44 PM
0 responses
8 views
0 likes
Last Post priceisking  
Working...
X