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NT8, 250 Error Message Boxes

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    NT8, 250 Error Message Boxes

    Hello,

    I was using NT8 with a live Continuum connection, then disconnected and tried to switch to Playback mode.

    I got an error message that said:

    Unhandled exception: 'Initialization of 'System.Windows.Media.Imaging.BitmapImage' threw an exception.' Line number 1 and line position 296

    By the time I was able to take a screenshot of it and tried to close it, I saw that I had 250 such error message boxes.

    Screenshot attached.

    I had to use Control > Alt > Delete to exit NT8.

    This is probably a one-time thing.

    But if there is anything I need to know or do about this, please let me know.

    Thanks,
    Attached Files

    #2
    Hello i2w8am9ii2,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment


      #3
      Thanks guys, for looking into it.

      I guess it was a one-time nothing burger.

      Good to know.

      Comment

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