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sim account not working

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  • NinjaTrader_ChrisSch
    replied
    Hello nelsario,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.

    Leave a comment:


  • nelsario
    started a topic sim account not working

    sim account not working

    I am getting no market data available to drive simulation engine when using sim account on live data feed

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