No credentials sent over for first demo account

[xmanjames]

Hello,

I have submitted the form to set up my first demo account with NT. The email states: "A username and password will be sent to this email address shortly by Continuum/CQG". I has been nearly a day now and I have not received the credentials (have checked junk).

Thanks in advance

[micha_eurex]

i have the same problem...

[xmanjames]

Is there someone we can submit this problem to?

[NinjaTrader_ChristopherD]

Hello xmanjames,

Thank you for your interest in NinjaTrader.

The CME limits the number of demos that can be active at one time. If you have a different email address, then you may be able to request a new demo account this morning:

• https://ninjatrader.com/FreeLiveData

Let me know if I may be of further assistance.

[rawbz]

I have not received credentials .Since yesterday.

[rawbz]

Is there someone we can submit this problem to?

Have you gotten the credentials.

[rawbz]

Hello xmanjames,

Thank you for your interest in NinjaTrader.

The CME limits the number of demos that can be active at one time. If you have a different email address, then you may be able to request a new demo account this morning:

• https://ninjatrader.com/FreeLiveData

Let me know if I may be of further assistance.

still same issue.

[micha_eurex]

Have you gotten the credentials.

no......................

[NinjaTrader_Marco]

Hello,

Thanks for your replies.

Specifically, it appears the reset should occur at 8:00 AM EST each day. Please try at that time to request a demo in the event they have been previously exhausted the day prior.

Please let me know if I may be of any further assistance.

[xmanjames]

Hello,

Thanks for your replies.

Specifically, it appears the reset should occur at 8:00 AM EST each day. Please try at that time to request a demo in the event they have been previously exhausted the day prior.

Please let me know if I may be of any further assistance.

Hi, thanks for this info.

I shall try tomorrow at that time. Will I need to use a different email each time I try?

Thanks

[rawbz]

Hello,

Thanks for your replies.

Specifically, it appears the reset should occur at 8:00 AM EST each day. Please try at that time to request a demo in the event they have been previously exhausted the day prior.

Please let me know if I may be of any further assistance.

Hi, thanks, But still not working at 8Am EST.. And yes new email.. credentials Not in spam either. Maybe another issue? Let us know.

[NinjaTrader_Marco]

Hello,

Thanks for your reply. You should be able to use the same email address to request a demo as long as it is the first time receiving the credentials email.

Please let me know if I may be of any further assistance.

[rawbz]

Hello,

Thanks for your reply. You should be able to use the same email address to request a demo as long as it is the first time receiving the credentials email.

Please let me know if I may be of any further assistance.

Ok. let me try again.

[xmanjames]

Hello,

Thanks for your reply. You should be able to use the same email address to request a demo as long as it is the first time receiving the credentials email.

Please let me know if I may be of any further assistance.

Hello,

Yes I tried at 8:15 AM EST today. I will try it tomorrow on the dot and let you know.

Many thanks

[rawbz]

Hello,

Thanks for your reply. You should be able to use the same email address to request a demo as long as it is the first time receiving the credentials email.

Please let me know if I may be of any further assistance.

Thanks. i get Ninja trader brokerage Email but Not from CQG.. Maybe find out why?