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Market Analyzer ticker no Net change and Net change when use Esignal as data feed

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    Market Analyzer ticker no Net change and Net change when use Esignal as data feed

    Regarding the Market Analyzer ticker not getting Net change and Net change % when use Esignal as data feed .I only able to get Instrument name , description and last price, data can not feed net change and net change %

    I talked to support in esignal, they said it should not be , it must be ninja problem, then when I talk to Ninja , they said install the esignal friendly version, I did , but still the same

    Can anyone help? Many thanks!!

    #2
    Hello kahei626,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2496199" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

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