Unhandled exception: End of Central Directory record could not be found

[JuanPabloQuevedo]

Hello, i need some help.

This message appears when i try to import an indicator.

when attempting to install I get an error: Unhandled exception: end of central directory record could not be found.

[NinjaTrader_Tyler]

Hello,

Thanks for posting.

This error message usually indicates a problem with the .zip file itself. Does this reoccur if you delete the file the re-download it and try again to import it? If so, please post the link to the indicator.

I look forward to being of further assistance.

[JuanPabloQuevedo]

Hello, thanks for the answer.

this are the 3 links:

https://ninjatraderecosystem.com/user-app-share-download/macd-bb-lines-nt8/

https://ninjatraderecosystem.com/user-app-share-download/keltner-channel-with-color/

https://ninjatraderecosystem.com/user-app-share-download/timezonecolors-2/

[NinjaTrader_Tyler]

Thanks for your reply.

Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 2497710 ATTN Tyler

[JuanPabloQuevedo]

Hello!

email sent
thanks

[taurus32]

Hi, could you install the macD?

[NinjaTrader_Tyler]

Hello taurus32,

Thanks for posting.

The MACD indicator is built into the platform- if you right-click a chart and go to Indicators, you should see MACD within the list of available indicators.

Please let me know if I may be of further assistance.

[taurus32]

Yeah, but i need this one in particularly

https://ninjatraderecosystem.com/user-app-share-download/macd-bb-lines-nt8/

this is different at the previous installed in nt8.

this indicators helps when are ups and downs.

i have the same problem that juan pablo. Can he solved it?

[NinjaTrader_Tyler]

Hello taurus32,

Thanks for your reply.

Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 2541259 ATTN Tyler

I look forward to being of assistance.

[JuanPabloQuevedo]

hello taurus,

yes man, finally tayler send me one solution, he will contact you via email.