• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

External Data Feed Error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    External Data Feed Error

    Hi,
    I have created a External Data Feed for ninjatrader 8 and it was working fine for several months, but since last week, I am getting error when i start the feed, the error is as follows , "Due do a market feed condition, you need to close and reopen the chart or restart NT8. Sorry for the inconvenience". Tried several restarts and even tried full clean install of NT8. Still cant figure out whats wrong?

    #2
    Hello raaghulr,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2500231" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by epitoma, Today, 05:21 PM
    1 response
    11 views
    0 likes
    Last Post NinjaTrader_ShawnB  
    Started by BatBart, Today, 01:24 PM
    1 response
    22 views
    0 likes
    Last Post NinjaTrader_Melissa  
    Started by ezrakoper, Today, 03:05 PM
    1 response
    7 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by asmmbillah, Today, 02:23 PM
    1 response
    17 views
    0 likes
    Last Post NinjaTrader_Jesse  
    Started by steveg, Today, 02:44 PM
    1 response
    9 views
    0 likes
    Last Post NinjaTrader_Heath  
    Working...
    X