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Datafeed Td Amertitrade Connected--No data coming in
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Datafeed Td Amertitrade Connected--No data coming in
My charts and my market analyzer is just stuck on loading... Is there anyway for me to check if this is a premarket phenomenon or if I am having some other issues. My internet connection is fine. I have data coming through via Thinkorswim, but nothing on NT8.Tags: None
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The TDA connection is not primary for me so can't be of much help.
For whatever it is worth, I see no problem with equity charting from TDA today - two second candle chart. Chart Time showing a potentially scary 1.5 - 2.8 second delay on the data feed for SPY as well as more thinly traded stocks.
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Hello BuffaloKING,
Thank you for your post.
What instrument are you trying to load a chart of? Have you previously loaded data for the same instrument in NinjaTrader without issue?
Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: 2500784 ATTN Kate W.
Thanks in advance; I look forward to assisting you further.
Kate W.NinjaTrader Customer Service
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Hello BuffaloKING,
I wanted to check in to see if you had a chance to send your log and trace files - I haven't seen them come in. Can you confirm if you sent them or if you've resolved your inquiry?
Thanks in advance; I look forward to assisting you further.Kate W.NinjaTrader Customer Service
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