Save Screenshot does an unexpected resize of the image..... (bug?)

[Wessel]

Hi,


I'm struggling with the screenshot quality, and since I can't configure any quality/resize save options (i think? or did I overlooked them)
I'm saving PNG format which should be lossless... However the screenshot is resized before it is saved which makes the quality really poor..

Attached is a screenshot. The top screenshot is made with snaggit,
The second screenshots is created with NT8 save screen feature, and then this images is loaded and cut and past as it is.

But merged together you can already see that it is unexpected resized.

Trade setup:
NT8: 8.0.21.0 64-bit
Windows 10 Native (no vmware just BareMetal intall on pc) on 2 screens:
Screen 1: 5120x2880 (scaled on 200% in windows settings)
Screen 2: 3840x2169 (scaled on 150% in windows settings)

Regards,
Wessel de Roode

[Wessel]

WORKAROUND
Start NT8 on a non-scaled screen, (so disable scaling on your main screen)
Now saving screens from NT8 is working as expected an no resizing of the images is done before they are saved even if you move NT8 to a second screen that still is in scaled mode images are saved clean & crisp.

[NinjaTrader_Marco]

Hello,

Thanks for your posts.

Yes, I would suspect if a screen is set to scaling in Windows this kind of functionality may occur. I believe the main screen's setting for this in Windows would also control secondary windows.

I am glad to hear this has been resolved for you.

Please let me know if I may be of any further assistance.

[Wessel]

The Problem still exists in NT8 version: 8.0.21.0 64-bit
I think it could be fixed with this: https://qmino.wordpress.com/2010/09/...s-of-wpf-apps/

Anybody else has been able to make crisp screenshots with a workaround ?

JWR

Hi,


I'm struggling with the screenshot quality, and since I can't configure any quality/resize save options (i think? or did I overlooked them)
I'm saving PNG format which should be lossless... However the screenshot is resized before it is saved which makes the quality really poor..

Attached is a screenshot. The top screenshot is made with snaggit,
The second screenshots is created with NT8 save screen feature, and then this images is loaded and cut and past as it is.

But merged together you can already see that it is unexpected resized.

Trade setup:
NT8: 8.0.21.0 64-bit
Windows 10 Native (no vmware just BareMetal intall on pc) on 2 screens:
Screen 1: 5120x2880 (scaled on 200% in windows settings)
Screen 2: 3840x2169 (scaled on 150% in windows settings)

Regards,
Wessel de Roode