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data for binance futures

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    data for binance futures

    trying to import data for binance btc futures, this error comes up:
    Unable to import file 'C:\CCIHosting1\BTCUSDT ##-##2019.txt'. Instrument is not supported by repository.

    #2
    Hello Captian Jack,

    Thank you for your inquiry.

    Please send the file that you are attempting to import to [email protected].

    Please reference the following ticket number in the body of the email: 2510183 ATTN Paul.

    I will assist you further after receiving your email.

    I look forward to your email.


    Paul G.NinjaTrader Customer Service

    Comment


      #3
      Hello Captain Jack,

      Thank you for your files.

      The error message that you are encountering is due to the instrument BTCUSDT not being present in NInjaTrader at the time that the data is being imported, I have left directions below for how to add an instrument to NinjaTrader 8.
      • Navigate to the Control Center > Tools > Instruments window.
      • Left-click on the ‘add’ button that appears near the lower right-hand corner of the Instruments window.
      • Enter instrument-specific symbol mapping, exchanges, and other information on the Instrument editor that appears. This information will largely depend on your broker or data feed provider’s specific settings regarding the instrument in question.
      • Left-click the OK button once each field has been filled out with correct information.

      The new instrument has now been created in your database. Should you wish to add this instrument to an instrument list:
      • Navigate to the Control Center > Tools > Instruments Lists window.
      • Left-click to select the instrument list that you wish to add this instrument to in the left panel, then left-click on the ‘add’ button at the bottom of the right-hand panel.
      • Type the name and (if applicable) front month of your instrument in the search field that appears. Press the Enter button on your keyboard to confirm this change.
      • Left-click the OK button to close the Instrument Lists window.

      Your new instrument is now added to the instrument list of your choice.

      Please let us know if we may be of further assistance.


      Paul G.NinjaTrader Customer Service

      Comment


        #4
        Hello Captain Jack,

        Thank you for your note.

        The error message that you are encountering is due to the instrument BTCUSDT not being present in NInjaTrader at the time that the data is being imported, I have left directions below for how to add an instrument to NinjaTrader 8.
        • Navigate to the Control Center > Tools > Instruments window.
        • Left-click on the ‘add’ button that appears near the lower right-hand corner of the Instruments window.
        • Enter instrument-specific symbol mapping, exchanges, and other information on the Instrument editor that appears. This information will largely depend on your broker or data feed provider’s specific settings regarding the instrument in question.
        • Left-click the OK button once each field has been filled out with correct information.

        The new instrument has now been created in your database. Should you wish to add this instrument to an instrument list:
        • Navigate to the Control Center > Tools > Instruments Lists window.
        • Left-click to select the instrument list that you wish to add this instrument to in the left panel, then left-click on the ‘add’ button at the bottom of the right-hand panel.
        • Type the name and (if applicable) front month of your instrument in the search field that appears. Press the Enter button on your keyboard to confirm this change.
        • Left-click the OK button to close the Instrument Lists window.

        Your new instrument is now added to the instrument list of your choice.

        Please let us know if we may be of further assistance.
        Paul G.NinjaTrader Customer Service

        Comment

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