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ninjatraderecosystem.com not working

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    ninjatraderecosystem.com not working

    Hi,

    Every time I try to download a file from the ninjatraderecosystem.com it just pops up a spinning icon and just times out.

    I have tried in Chrome and IE. Is there something I am doing wrong?

    Thanks for any help.

    #2
    Hello archieoi,

    Thank you for your post.

    I am having no difficulty downloading files from the User App Share at ninjatraderecosystem.com. We'll need more information to find out why you're unable to download from our Ecosystem site. Please answer all of the following questions:
    • What version of Windows are you using?
    • What web browser are you using?
    • Does this symptom persist if your clear your browser's cache?
    • What about if you use a different web browser?
    • What about after you turn off your PC, turn off your modem/router for at least 30 seconds, then restart your PC?

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

    Comment


      #3
      I have had issues with the website forever and never been able to download anything off it. I just tried two other computers in the house and the same happens.
      • What version of Windows are you using?
        • Windows 10
      • What web browser are you using?
        • Tred in Chrome and IE
      • Does this symptom persist if your clear your browser's cache?
        • I have and still don't work.
      • What about if you use a different web browser?
        • I tried IE as well and no go
      • What about after you turn off your PC, turn off your modem/router for at least 30 seconds, then restart your PC?
        • I had restarted a router and even tried under a different network and still no go.
      I am trying to download these two indicators, is there a way to get just the direct .zip file
      This indicator draws horizontal Support/Resistance lines at various price levels, above and below the market, where price historically created swing High/Low pivots multiple times, creating support and resistance as price action bounced off of those levels.

      Provides lines from swing points to right edge of chart, will alert when a line is broken by price. Option to "keep" broken lines. Caution, this indicator will draw a lot of lines if the "keep broken lines" is enabled (disabled is default setting). Swing line colors and sounds are configurable, alerts and sounds can […]

      Comment


        #4
        Hi archieoi,
        For whatever reason, I myself can download this stuff.
        Here you go.
        NT-Roland
        Attached Files

        Comment


          #5
          I reported this as an issue as well a few weeks ago. Every computer I tried it would not work. The issue was around the pop up for acknowledgement before download including some janky javascript that throws an error. Fortunately, I was able to modify the page in inspector to avoid the acknowledgement and get the direct resource reference.

          Comment


            #6
            Somehow it has started working for me. Thanks for fixing the website issue!

            Comment

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