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Error in 'OnTickSize: Object ref...

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    Error in 'OnTickSize: Object ref...

    Hi. Whenever I connect to my primary (IB), I get "Error in 'OnTickSize:..." in my Log. This doesn't appear to affect anything I'm doing, but just curious why it's popping up and what it's referring to ( I don't have any active strats, etc).

    Any ideas?

    #2
    Hello stewarco,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

    Comment


      #3
      Hello stewarco,

      Curious as to whether you were able to get your "Error in 'OnTickSize:..." issue resolved ?
      I also use IB and have the same errors appear in the Log on occasions.

      Thanks,
      Eric

      Comment


        #4
        hey Eric. I'm just getting around to looking at this will let u know what I find.

        Comment


          #5
          update

          hey Eric M. Not sure we figured out the problem, though for the time being I'm not seeing the error messages. I'm going to pay more attention if/ when they come up again to see if it's related to strats i'm running or something else.

          Comment

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