in NT8 my charts aren't updating to current

Pat D

Junior Member

Join Date: May 2020

Posts: 1
#1

in NT8 my charts aren't updating to current

05-03-2020, 04:58 PM

I have closed and reopened my NT8 platform and still nothing coming in, charts only showing data up to Friday's close. How do i fix this?
Tags: None
NinjaTrader_PatrickG

NinjaTrader Customer Service

Join Date: Jan 2015

Posts: 6439
#2

05-04-2020, 06:43 AM

So I may accurately assist you, please answer all of the following questions:
What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.?.?)

Who are you connected to? This is displayed in green on lower left corner of the Control Center window.

What instrument symbol (and expiry if applicable) have you selected? For example, ES 06-20, AAPL, EURUSD, etc.

(For a chart) what interval is selected? For example, 5 minute, 1 day, 2000 volume, 4 Renko, etc.

Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
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