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NinjaTrader
Remove All Drawing Tools - not working
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Hello Irukandji,
Thank you for your post.
We'll need more information in order to determine the cause of this.
So I may accurately assist you, please answer all of the following questions:- What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.? or 8.0.?.?)
- What is your NinjaTrader license Key? You will find this under Help -> License Key
- Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
- Who is your broker?
- What instrument symbol (and expiry if applicable) have you selected? For example, ES 06-20, AAPL, EURUSD, etc.
- (For a chart) what interval is selected? For example, 5 minute, 1 day, 2000 volume, 4 Renko, etc.
- Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
To send a screenshot with Windows 7 or newer I would recommend using the Windows Snipping Tool.
Click here for instructions
Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.
Click here for detailed instruction
Thank you I'll await your reply.Heath R.NinjaTrader Customer Service
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Originally posted by Irukandji View Postjust that - my drawings won't remove using this feature any more
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Originally posted by Irukandji View Postdon't know - how do I check? Thanks.
But, if your draw objects were not globally drawn.. what I had in mind would not matter.. and you'll want to follow-up with NinjaTrader_Heath
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I have a hazy recollection of an update remving Hotkeys for this. If you're using Hotkeys to do this I'd look to make sure they're there. I can't recall if they're default or custom or whatever, I just have it in the back of my mind that this happened to me, to find the reason it wasn't working was no Hotkeys
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