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chart time off about 2-1/2 hours

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    chart time off about 2-1/2 hours

    Hi,

    The time that runs horizontal across the bottom of my chart is about 2-1/2 hours different from the system clock on my computer. Is there any way to fix this?

    #2
    Hello terkk,

    If you are using NinjaTrader 8 you may set its timezone individually from your system, is it possible this timezone is not set correctly?

    To look into this please click on "Tools" and "Options" within your Control Center. Under the "General" category you may then find the currently selected timezone.

    If this and your system's timezone are set correctly we would have to take a closer look at the platform itself to see what might be causing this.

    Should that be the case, please send me your database, log, and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support.

    Ensure to check 'Database file' and ' Log and trace files'.

    Furthermore, please reference the following ticket number in the body of the email: 2543741

    Thank you in advance, I look forward to your reply!
    Manfred F.NinjaTrader Customer Service

    Comment


      #3
      WOW that was fast!
      Thank you Manfred.
      "please click on "Tools" and "Options" within your Control Center. Under the "General" category you may then find the currently selected timezone."
      worked.

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