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Constant Volume Bar with CryptoCurrency Coinbase feed uses .00001 as bar range?

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    Constant Volume Bar with CryptoCurrency Coinbase feed uses .00001 as bar range?

    Hello, I have a chart opened with 1000Volume set to the bartype and the only indicator being the VOL indicator.

    The VOL Indicator just has a row of bars topping out at .00001

    The chart is a stream of singlepoint bars in a stream of time, the timestamps underneath keep updating indicating that it is just printing minimum bars in a constant stream.

    #2
    Hello CyJackX,

    Thank you for your post.

    Glad to assist. Who are you connected to? This is displayed in green on lower left corner of the Control Center window.

    Can you please also add a screen shot?

    To send a screenshot with Windows 7 or newer I would recommend using Window's Snipping Tool.

    Click here for instructions
    https://support.microsoft.com/en-us/...#1TC=windows-8

    Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.

    Click here for detailed instruction
    https://www.java.com/en/download/faq/screenshot.xml
    Eric B.NinjaTrader Customer Service

    Comment


      #3
      Hello, Eric, I am connected to Coinbase, which seems to be working relatively fine since I have ETHUSD open in range and time-based bars just fine.

      I am attaching the screenshot here. Of note, it also takes a while for the "Loading..." text to disappear and for anything to appear with the Volume bars (let alone them being called Volumen because somehow things are in German, then I did the recommended fix and now they're all in Spanish.)

      I also got a notification when it hung and had to close it forcefully:
      "Unhandled exception: Index was out of range. Must be non-negative and less than the size of the collection. Paramter name: index"

      This may be because I loaded it with some default indicators.
      Attached Files

      Comment


        #4
        Thank you for your reply.

        Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.




        Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
        *
        Open your NinjaTrader folder under Documents.
        *
        Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
        *
        Send the 2 compressed folders as attachments to this email.
        *
        Once complete, you can delete these compressed folders.
        Eric B.NinjaTrader Customer Service

        Comment


          #5
          Alright, I have done as you described.

          Comment

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