I have not touched my username or password and am not behind a vpn. Any reason why this would happen?
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Cant Connect to Data
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Cant Connect to Data
For some reason, I got an error message this morning when attempting to connect, "Data: Unable to connect to remote server. (Logon failed)."
I have not touched my username or password and am not behind a vpn. Any reason why this would happen?Tags: None
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Hello Newtrader101,
Thank you for your post.
The behavior you are experiencing is due to data servers undergoing maintenance at this time. Maintenance will be finished before the markets open Sunday afternoon so that you can connect to your account again. Weekend maintenance is infrequent but expected.
Please let us know if any further questions come up.Shawn B.NinjaTrader Customer Service
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