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    Strategies were disabled


    Good afternoon team
    I have two ninja trader connections from different brokers, on one of which several strategies were running. In the second connection, a disconnection of the supply of market data occurred and all strategies were disabled, while the primary connection was running properly.

    Please help create a setup to prevent this from happening. The basic connection was fine. Thank you.





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    #2
    Hello,

    Thank you for your post.

    Please follow the steps below to manually email me your log and trace files so that I may take a look at your system.
    • Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments as an email to [email protected]. Please inlcude ATTNennis in the body of the email.
    • Once complete, you can delete these compressed folders.

    Thanks in advance; I look forward to resolving this item.

    Dennis E.NinjaTrader Customer Service

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