Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Strategies were disabled

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Strategies were disabled


    Good afternoon team
    I have two ninja trader connections from different brokers, on one of which several strategies were running. In the second connection, a disconnection of the supply of market data occurred and all strategies were disabled, while the primary connection was running properly.

    Please help create a setup to prevent this from happening. The basic connection was fine. Thank you.





    Click image for larger version

Name:	Screenshot_1.jpg
Views:	87
Size:	540.5 KB
ID:	1099470

    Click image for larger version

Name:	Screenshot_2.jpg
Views:	72
Size:	7.9 KB
ID:	1099471


    #2
    Hello,

    Thank you for your post.

    Please follow the steps below to manually email me your log and trace files so that I may take a look at your system.
    • Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments as an email to [email protected]. Please inlcude ATTNennis in the body of the email.
    • Once complete, you can delete these compressed folders.

    Thanks in advance; I look forward to resolving this item.

    Dennis E.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CortexZenUSA, Today, 12:53 AM
    0 responses
    1 view
    0 likes
    Last Post CortexZenUSA  
    Started by CortexZenUSA, Today, 12:46 AM
    0 responses
    1 view
    0 likes
    Last Post CortexZenUSA  
    Started by usazencortex, Today, 12:43 AM
    0 responses
    5 views
    0 likes
    Last Post usazencortex  
    Started by sidlercom80, 10-28-2023, 08:49 AM
    168 responses
    2,266 views
    0 likes
    Last Post sidlercom80  
    Started by Barry Milan, Yesterday, 10:35 PM
    3 responses
    13 views
    0 likes
    Last Post NinjaTrader_Manfred  
    Working...
    X