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Error moving orders kills ATM

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    Error moving orders kills ATM

    Hi,

    If I have a running ATM, and an order is moved, but during the sending of that order, part of it (like a stop I am moving) is already filled, you get an error saying can't move as order ready filled, etc. Lots of variations on this. My big issue is that this cancels the ENTIRE ATM. All your orders are canceled. As the ATM is managing multiple entries and stops, cancelling them ALL because one operation failed, is a pain. In a fast-moving market, this then leaves me trying to change ATM to none and re-enter exit orders and stops. Any way to prevent this behaviour?

    Thanks.

    #2

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      #3
      And here's another. Just occurred. Option to suppressing these and preventing them from killing the running ATM, would be good...

      Comment


        #4
        CRITICAL — If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.

        If your trades are with NinjaTrader Brokerage, you can contact NinjaTrader Brokerage Order Desk here:
        • Phone: 312.423.2234
        • Email: orders[AT]ninjatrader[DOT]com
        Please send me your log and trace files so that I may look into what occurred.
        • You can do this by going to the Control Center-> Help-> Email Support
        • Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
        • Please reference the following ticket number in the body of the email: 2554152 ATTN PatrickG

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          #5
          Thank you Patrick. Details on way.

          Comment

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