Unhandled Exception Message

[YuriRossoni]

I'm in trouble!! follow photo in attached I already restored and installed and did not solve

[NinjaTrader_PatrickG]

There is not enough information in your screenshot to diagnose and resolve the issue you're experiencing. I encourage you to contact us via email at PlatformSupport[AT]NinjaTrader[DOT]com so we may assist you further, When you write in, make sure to include a link to this forum thread. Also include 1969956 ATTN Patrick G.

What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.X.0)

Before sending the email, so we can further diagnose your system, start NinjaTrader in Safe Mode.

To enable safe mode, please use the following steps:

• Ensure NinjaTrader is shut down
• Hold the CONTROL key and double click the NinjaTrader icon.
• Keep the CONTROL key held down until you see the Control Center.
• You can verify you are in safe mode by going to Help -> About.

Once NinjaTrader has started on just the control center, please connect to a data feed then open a new chart with no custom bar types/indicators/templates and test for issues.

If there are no issues on this new workspace, please try opening the previous workspace by going to the Control Center > Workspaces > Choose your workspace.

If there are no issues, restart NinjaTrader normally and test for issues.

If this reintroduces issues, I would suggest rebuilding your workspace, adding 1 indicator at a time. Please keep track of what indicators you add back in so that we can narrow down what indicator is causing the issue if the issue returns.

Please let me know the results of this test when you write us the email.

[YuriRossoni]

Bug

My problem is so that when using the platform appears this error message a thousand times, making it impossible to access the platform !!
I am using version 8.0.15.1 Safe Mode 64-bit
My windows 8.1 64bits operating system
I used security mode but the problem continues.
I unhooked the platform and deleted all the folders.
thank you[ATTACH][ATTACH][/ATTACH][/ATTACH]

[NinjaTrader_PatrickG]

Please follow my instructions in my original reply to contact us via email so we may troubleshoot what you're experiencing further.