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    live data not working

    My chart live data is not working...
    version : 8.0.21.1 ninjatrader 8
    can someone please help?

    #2
    Hello Compman2002,

    Please forward your log and trace files by going to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".
    Christopher J.NinjaTrader Customer Service

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      #3
      I had a support team member contact me called Luis is helping me something to do with 2 submissions one incorrect and one that was correct they both were accepted which was causing the issue we believe. Will let you know if it worked what ever he did.

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        #4
        Ok it is sorted now thank for being there though

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