Announcement

**yhawk** · 09-15-2018, 07:43 AM

Well, once again time has solved the problem. It has loaded correctly.

**NinjaTrader_PatrickH** · 09-15-2018, 09:35 AM

Hello yhawk,

Thank you for your post and the update.

Can you send us over your Log and Trace files so we may review what occurred?

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please list 'ATTN: Patrick H' in the subject line and reference this thread in the body of the email.

I look forward to your response.

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